Freezing or stopping customer accounts

Freezing customer accounts will stop new invoices from being made on the account. It is still possible to make credit notes and payment receipts on a frozen account and all other account functions work as normal.

1. From the main menu, select Customer, Accounts
2. Highlight the customer
3. Click the edit button, a popup window will show the account settings.
4. Check the box labeled Frozen
5. Click Ok
6. A dialog box will appear for a diary entry, it is possible to edit the comment with a reason why the account has been frozen un-frozen. Click Ok to confirm the diary entry.

Frozen accounts appear in italics in the accounts list.